Terms and Conditions
Last Modified: June 1, 2021
Introduction
Thank you for using Rocket Lawyer.
RocketLawyer.co.uk is a website operated by Rocket Lawyer UK Limited ("Rocket Lawyer", "we" or "us"). Rocket Lawyer is registered in England and Wales under company number 07975711 and its registered office is at Avaland House, 110 London Road, Hemel Hempstead, Hertfordshire, HP3 9SD. Our VAT number is 145 1418 33.
Agreement between you and Rocket Lawyer
These general Terms and Conditions ("Terms") are an agreement ("Agreement") between you and Rocket Lawyer and cover your use of the information, software, products and services made available through RocketLawyer.co.uk (the "Website"). By using the Website, you agree to be bound by these Terms, as well as our Privacy Policy.
This Agreement governs any use of the Website as a guest, fee paying member or otherwise.
You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring any contact details you provide us with are correct and up to date. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and that they comply with them.
The Website is offered to you conditional upon your acceptance of these Terms and any notices contained in these Terms and the Website itself. Please read these Terms carefully before you start using the Website. By using the Website, you agree to these Terms.
Please note that the statements set forth under the headings "More simply put" are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.
You must be the legal age of majority in your country of residence in order to use the Website. In no event is use of the Website permitted by those under the age of 18.
- More simply put
By using Rocket Lawyer, you agree to our Terms and Conditions. You also need to be 18 to use our Website.
Rocket Lawyer Legal Information is not a substitute for legal advice
Rocket Lawyer provides a platform for legal information and self-help. The information and documents provided by Rocket Lawyer along with the content on our Website related to law ("Legal Information") is provided for your private use and does not constitute legal advice from qualified lawyers and should not be relied upon as such. We cannot guarantee that Legal Information is correct, current or up-to-date, or suitable for every situation. Except as part of an Engagement, neither Paralegals nor Lawyers (terms defined below) will review any information you provide us with for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of documents, or apply the law to the specific facts of your situation.
The documents available on the Website are customisable templates reasonably fit for use by you as a starting point for the preparation of legal documents. They are only intended to be used as templates, to be adapted by you to meet your individual requirements. Therefore, if you need legal advice for your specific problem please consult a lawyer using our Ask a Lawyer service.
As Rocket Lawyer is not a regulated law firm please note that any communications between you and Rocket Lawyer may not be protected as privileged communications under legal professional privilege. Legal professional privilege is a principle that entitles a client to refuse to disclose certain confidential, legal communications to third parties including courts, tribunals, regulatory bodies and enforcement agencies.
Your use of the Website does not create a lawyer-client relationship between you and Rocket Lawyer, or between you and any Rocket Lawyer employee or representative and you are responsible for representing yourself in any legal matter you undertake through our Website, unless you are otherwise represented by a lawyer.
The directory of lawyers published on the Website is provided free of charge and is for information purposes only. Rocket Lawyer does not endorse or recommend any lawyer nor does it make any warranty as to the qualifications or competency of any lawyer.
- More simply put
The information available on the Rocket Lawyer website is not a substitute for legal advice and if you are unsure you should engage a lawyer to help you.
Ask a Lawyer
When you use our Website, you will have the opportunity to submit legal questions via our Ask a Lawyer service (“Questions”).
Questions may be answered by paralegals employed by Rocket Lawyer (“Paralegals”), solicitors employed directly or on a consultancy basis by Rocket Lawyer ("Rocket Lawyer Solicitors") or third party independent lawyers (“External Lawyers”). Where we refer to “Lawyers” we mean both Rocket Lawyer Solicitors and External Lawyers.
After you submit a Question:
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for simple matters, an answer will be provided by a Paralegal or a Lawyer (a “Simple Answer”); or
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for more complicated matters (to be decided in our absolute discretion), you will be invited to a consultation with a Lawyer (an “Initial Consultation”).
Both Simple Answers and interactions with Lawyers prior to an Engagement (including Initial Consultations) are intended to be the starting point for dealing with a legal matter or addressing basic legal questions. Except as part of an Engagement (defined below), neither Paralegals nor Lawyers will review any information you provide us with for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of documents, or apply the law to the specific facts of your situation.
Initial Consultations and Engagements with a Lawyer
During an Initial Consultation, which can be done over email or via a phone call (which will last up to 15 minutes), the Lawyer will obtain further information from you regarding your situation in order to provide you with a competitive quote for the legal advice or documents that you require (a “Quote”) or recommend another course of action. Any Quotes will either be:
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a fixed price offer (also known as an agreed fee); or
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at a 33% discount to the Lawyer’s usual hourly rate.
Quotes and any work done pursuant to a Quote (an “Engagement”) will not be governed by these Terms but will instead be governed by the separate terms and conditions provided to you by your Lawyer and accepted by you before the Lawyer commences work. You can find a copy of the terms and conditions which cover Engagements with Rocket Lawyer Solicitors, which also contains details of the legal advice complaints procedure, here.
By using this Service you acknowledge that External Lawyers are independent, third party lawyers or law firms. External Lawyers are not Rocket Lawyer employees or agents, and do not represent Rocket Lawyer. The External Lawyers are solely responsible for the legal services provided directly to you. All Engagements with External Lawyers are governed by a separate agreement between the External Lawyer and you, to which we are not a party. As such, you agree that any complaints you have about the External Lawyer must be raised directly with that External Lawyer.
Whilst Rocket Lawyer is not itself a regulated law firm, Lawyers (including Rocket Lawyer Solicitors) are regulated by the Solicitors’ Regulation Authority. For further information on how our Lawyers are regulated please refer to the terms and conditions provided by your Lawyer at the time of engagement.
Before engaging a Lawyer, you should carefully consider the Lawyer’s knowledge and experience and ask for a written services agreement detailing the terms and conditions of the engagement, including all fees, expenses and other obligations.
Disclaimers
You agree with us (and also for the benefit of our Lawyers) that the Simple Answers and Initial Consultations: do not constitute legal advice and that, except as part of an Engagement, no duty of care will be established (either in tort or in contract) between you and the Lawyer we connect you with.
We reserve the right to reject questions you ask without providing a reason. However, our reasons for rejecting questions are typically that:
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we do not undertake that type of work;
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we do not presently have anyone available who undertakes that type of work;
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you are unable or unwilling to pay for the work required;
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we are too busy/do not have time to do the work;
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there are ethical, regulatory or other reasons to refuse (for example a suspicion of money laundering, conflict of interest, insurance issues); or
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your case is too complex or difficult or we do not have the relevant skills and experience.
Fair use
Your use of Ask a Lawyer is subject to you using the service fairly. We generally view fair use to be you submitting up to one question per legal issue per month. However, in the event you do genuinely encounter more than one legal issue in a single month (the definition of which shall be decided in our absolute discretion), we aim to be reasonable and also help you with this issue.
- More simply put
You can ask legal questions via Ask a Lawyer and we will try to answer them as best we can. Your questions will be answered by a mix of paralegals and solicitors who work for both Rocket Lawyer and external law firms. The responses you get via this service aren’t legal advice and are based on incomplete information. You should always engage a lawyer if you’re unsure about anything before making a decision. You can engage a lawyer via Ask a Lawyer by accepting a quote from a lawyer and signing up to their terms and conditions. Rocket Lawyer is not responsible for the services or the advice that external law firms give you. You must use the Ask a Lawyer service fairly.
Trial offers and paid membership
Rocket Lawyer makes available trial offers for the limited use of our services (each a "Trial Offer") to new customers who provide a valid payment method, such as a credit card, or other payment method. If you choose to start a Trial Offer, you will automatically join a paid membership at the end of the Trial Offer and you authorise Rocket Lawyer to charge your payment method a recurring monthly membership fee or annual membership fee, as applicable. If you wish to use additional services beyond those included in the Trial Offer, you may be asked to separately purchase those services or to upgrade to a paid membership prior to the end of the Trial Offer period.
Rocket Lawyer will automatically charge you at the end of the Trial Offer period or for a membership renewal unless you notify us that you want to cancel or downgrade your membership. You can downgrade an auto-renewing membership to a free account at any time.
To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, Rocket Lawyer will store and when possible update (e.g. on expiration) your payment method on file. Please note that it is your responsibility to maintain current credit card information on file with Rocket Lawyer.
Other trials of certain Rocket Lawyer products and services may be offered from time to time. The terms and conditions of such trials will be contained in the offer.
Cancellation of your membership
If for any reason you decide that you do not want to continue with your membership, you can cancel it on the Website or by contacting us directly at customer@rocketlawyer.co.uk.
Where you cancel your membership during your trial, your Trial Offer will come to an end on the date of cancellation and you will not be charged the membership fee. Your account will be automatically downgraded to a free membership.
Refund policy
You have 14 (fourteen) calendar days (the Statutory Period) from the date you signed up to the Trial Offer to cancel your membership and be eligible for a refund.
If you cancel your membership once the Trial Offer period has lapsed, but before the end of the Statutory Period, you may request a refund of the monthly fee as notified to you in the Trial Offer. Any request for a refund has to be made before the end of the Statutory Period otherwise you will not be entitled to a refund.
If you request a refund before the end of the Statutory Period, we reserve the right to deduct fees representing the number of days you have used the service after the Trial Offer period has lapsed to the date of cancellation. In this case, your membership will come to an end on the date of cancellation and you will be automatically downgraded to a free membership. To request a refund, please contact us at customer@rocketlawyer.co.uk.
If you do not request a refund before the end of the Statutory Period, you will be charged till the end of the month, during which time, you will continue to have access to the Website and services.
No refund shall be paid under any of the following circumstances:
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The Statutory Period has lapsed and we correctly collect a fee for any active membership or other subscription service;
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The collection of any fee for any single (or multiple) document(s) following your express consent to receiving the document during the Statutory Period and acknowledgement of your right to cancel being lost; or
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The collection of any fee for your use of the Ask a Lawyer service during the Statutory Period, and in such circumstances you acknowledge that your right to cancel has been lost.
For the purposes of point 2 above, you consent to receiving the document during the Statutory Period and acknowledge that your right to cancel has been lost.
- More simply put
When you sign up to a trial, we’ll convert you to a paid membership at the end of your trial, unless you cancel first. Monthly memberships will automatically renew each month, but you can cancel or downgrade at any time.
If you require a refund, you must cancel your membership and request a refund within 14 days. If you do not cancel your membership and request a refund within 14 days, you will not be entitled to a refund.
No refund shall be paid under any of the following circumstances:
- the Statutory Period has lapsed and we correctly collect a fee for any active membership or other subscription service; or
- the collection of any fee for any single (or multiple) document(s) following your express consent to receiving the document during the Statutory Period and acknowledgement of your right to cancel being lost.
For the purposes of point 2 above, you consent to receiving the document during the Statutory Period and acknowledge that your right to cancel has been lost.
You will not be entitled to a refund if you pay for and download any single (or multiple) document(s), because upon downloading the document, you agree that your right to cancel is lost.
Fees, changes to fees and renewals
We reserve the right to change our pricing from time to time, but our price changes will always be prospective and not retroactive. Where you do not agree to the increase in price you are entitled to cancel or downgrade your membership in the 30 day period before the new pricing comes into force.
From time to time, we may also offer different subscription terms and membership benefits.
Except as set out below, membership fees are non-refundable.
Monthly plans will automatically renew on a monthly basis until cancelled by you. Unless you notify us before the renewal date of the membership that you wish to cancel, your subscription will automatically renew. You authorise us (without notice) to collect the applicable membership fees using any valid payment source we have on record for you. If you have purchased an annual membership plan, we will give you notice via email of annual renewals no less than three (3) calendar days before your annual renewal date.
- More simply put
Monthly and annual memberships will automatically renew unless you cancel your membership before the renewal date.
Rocket Lawyer monthly plan
A Rocket Lawyer monthly plan gives you access to unlimited documents, e-signatures, document sharing and other premium features on a monthly rolling basis.
If you are enrolled in the Rocket Lawyer monthly plan, you may choose to cancel your plan at any time before the date of the next monthly renewal. If you do so, you will be charged to the end of the month, during which time you will continue to have access to the Website and services. Except as set out below, there are no refunds or credits for partial months.
- More simply put
A monthly membership gives you access to documents, e-signatures and other premium features on a monthly rolling basis and can be cancelled at any time.
Rocket Lawyer annual plan
A Rocket Lawyer annual plan gives you access to unlimited documents, electronic signatures, document sharing and other premium features for a year.
If you are enrolled in the Rocket Lawyer annual plan, you may choose to cancel your plan at any time before the end of the date of the next annual renewal, with ninety (90) calendar days’ notice. The 90-day notice requirement does not apply to cancellations after the end of the date of the next annual renewal, unless you choose to renew your annual plan.
If you are charged a one-time annual fee, you will receive a partial year refund for the remaining term after the 90-day notice period. The 90-day notice period is not a penalty, but rather, an alternative option available to you to comply with your obligations under these Terms.
- More simply put
An annual membership gives you access to documents, e-signatures and other premium features on a yearly rolling basis and can be cancelled at any time.
Failure to provide subscription payments
If you are enrolled in either a Rocket Lawyer monthly plan, or a Rocket Lawyer annual plan and fail to provide a full subscription payment on time, we reserve the right to deem such a failure as notice of cancellation and cancel your account immediately. Further, if we are unable to charge your designated payment method for any reason, we reserve the right to automatically downgrade your paid plan to a lower-priced plan or to suspend your paid membership until your designated payment method can be charged again.
- More simply put
If you stop paying for your account, we reserve the right to cancel it immediately. If you are unable to change your designated payment method, we reserve the right to downgrade you or suspend your membership until we can charge you again.
Rocket Lawyer Company Formation Service
Ordering
By purchasing a company formation from Rocket Lawyer, you grant us the right to authorise our supplier to file with Companies House, as an authorised person for and on your behalf, the statutory forms required to implement the company formation service. Please note that we may need to ask you to provide proof of your identity and that the provision of the Company Formation Service is subject to the receipt of this information.
Limitation of liability
We do not accept liability of whatever nature for errors or omissions in the company formation information you submit through our Website or for any such company formation applications which are subsequently rejected by Companies House.
We do not accept liability should your company be struck off and/or removed from the register in the event that your company fails to meet the statutory requirements.
It is your responsibility to ensure that any company name you choose is available for registration and can lawfully be used by you. We accept no liability for your choice of name.
Services not included as part of the Company Formation Service
Rocket Lawyer’s Company Formation Service does not include any of the following in respect of any of purchase options we offer on the Website:
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Accountancy advisory services;
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Tax advice;
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Auditing of your books;
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Any other service not expressly mentioned; or
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Any advice regarding the suitability or adequacy of any company you may register using our Company Formation Service.
We recommend that you seek independent advice before purchasing a Company Formation service from us. Alternatively, you can speak to a suitably qualified lawyer using our Ask a Lawyer service.
Refund policy
In the event that you purchase our Company Formation Service but then change your mind prior to the submission of the company details to Companies House, we will refund all monies paid to us, from which we reserve the right to deduct a £10.00 administration charge. This charge covers our merchant charges (both on the purchase and the refund), as well as other incidental expenses. Refunds cannot be given once the company details have been submitted to Companies House.
- More simply put
We offer company formation services but are not liable for the information you submit and the outcome of your application. If you change your mind, we cannot refund you once the company details have been submitted to Companies House.
Validity of electronic signatures
Rocket Lawyer enables you to send and receive valid electronic signatures in the United Kingdom under the Electronic Identification and Trust Services for Electronic Transactions (Amendment etc.) (EU Exit) Regulations 2019 (SI 2019/89) (the “UK eIDAS Regulation”). Rocket Lawyer does not authenticate users’ signatures or identities.
By using the Website and the services, you consent to using electronic signatures on Rocket Lawyer. You also agree that no certification authority or other third party verification is needed to validate your electronic signature and that the lack of such certification or third party verification will not in any way affect the enforceability of your electronic signature or any resulting contract signed using Rocket Lawyer’s technology.
- More simply put
Rocket Lawyer’s electronic signature service offers you legally binding signatures.
Data protection
Any personal information you provide to us via the Website is governed by our Privacy Policy, which is incorporated into these Terms.
- More simply put
For information on how we collect, use, and share your personal information, read our privacy policy.
Intellectual property rights
For the purposes of these Terms, "Intellectual Property Rights" means any and all intellectual property rights, whether registered or unregistered, including but not limited to any patents, trademarks, domain names, URLs, design rights, copyright, software rights, database rights, rights in and to business names, product names and logos, processes, trade secrets, confidential information and any similar rights in any jurisdiction.
Rocket Lawyer shall retain and be assigned all rights, title, interest and Intellectual Property Rights in relation to the legal forms, legal documents, letters, legal guides, articles and all other content found on the Website (the "Content").
Except as otherwise provided in these Terms, you must not:
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reproduce, modify, translate or create derivative works of any Content;
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sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any Content; or
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circumvent or disable any security or technical features of the Content.
Rocket Lawyer® is a registered trademark of Rocket Lawyer UK Limited. Rocket Lawyer On Call is a registered trademark of Rocket Lawyer Inc and is used by Rocket Lawyer UK Limited under licence. The names of any companies or products mentioned on the Website may be the trademarks of their respective owners.
All Content is Copyright © Rocket Lawyer and/or its suppliers, affiliates and partners. All rights reserved.
- More simply put
Rocket Lawyer’s intellectual property belongs to us. You agree not to copy or sell any of our intellectual property.
No unlawful or prohibited use
As a condition of your use of the Website, you will not use the Website for any purpose that is unlawful or prohibited by these Terms. You will not use the Website in any manner which could damage, disable, overburden or impair the Website, or interfere with any other party’s use and enjoyment of the Website. You will neither obtain nor attempt to obtain any materials or information through any means not intentionally provided for on the Website.
The Content is protected by copyright and all other applicable Intellectual Property Rights set out above. Content is for your personal use only and not for resale. Your use of the Website does not entitle you to resell any Content from the Website. For the avoidance of doubt, your use of the Website constitutes your acceptance of these Terms and your promise that you will not resell or otherwise attempt to commercially benefit from the Content without our written express consent.
Our status (and those of any identified contributors) as the authors of material on the Website must always be acknowledged and you must not use the material in a derogatory manner. If you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
- More simply put
You agree not to use our website for any unlawful or prohibited purpose.
Acceptable use of communication services
The Website may contain services such as bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
You agree that when using a Communication Service, you will not:
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defame, abuse, harass, stalk, threaten or otherwise breach the legal rights (such as rights of privacy and publicity) of others;
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publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
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upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control these rights or have received all necessary consents;
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upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
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advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages;
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conduct or forward surveys, contests, pyramid schemes or chain letters;
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download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner;
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falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
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restrict or inhibit any other user from using and enjoying the Communication Services;
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breach any code of conduct or other guidelines which may be applicable for any particular Communication Service;
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harvest or otherwise collect information about others, including e-mail addresses, without their consent; or
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breach any applicable laws or regulations.
We reserve the right, in our own discretion, to review and remove materials posted to a Communication Service, in whole or in part. Rocket Lawyer reserves the right to terminate your access to any or all of the Communication Services at any time without notice if we reasonably believe that you have breached these Terms or are misusing the Communication Services in any way.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. We do not control or endorse the content, messages or information found in any Communication Service and, therefore, we specifically disclaim any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not our authorised spokespersons and their views do not necessarily reflect our views.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for keeping within these limitations if you download the materials.
- More simply put
We offer a lot of ways to communicate through our website, like message boards, chat areas, forums and more. You agree to use those services as intended and not to post anything illegal or abusive.
Ownership and preservation of your materials
Rocket Lawyer does not own any of the materials you provide to us (including feedback or suggestions) or post, upload, input or submit to any Rocket Lawyer website or its associated services (collectively, your "Submissions").
By posting, uploading, inputting, providing or submitting your Submission, you grant Rocket Lawyer, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid in relation to the use of your Submission. We are under no obligation to post or use any Submission you provide and may remove any Submission at any time in our sole discretion.
By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our discretion.
- More simply put
The materials you provide, create and store on our website belong to you, but if required to by law, we have the right to share them with law enforcement.
Links to third party websites
Rocket Lawyer's websites may contain links to third party resources and businesses on the Internet, called here "links" or "Linked Sites." Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. Rocket Lawyer does not sponsor and is not legally associated with any third party Linked Sites. Rocket Lawyer is not legally authorised to use any trade name, registered trademark, logo or copyrighted material that may appear in the link.
Rocket Lawyer does not control, endorse or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. Rocket Lawyer is not responsible for webcasting or for any other form of transmission received from any Linked Site. These Terms do not cover your interaction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any third party sites.
If you use any service provided on a Linked Site, (a) Rocket Lawyer will not be responsible for any act or omission of the third party, including the third party's access to or use of your customer data and (b) Rocket Lawyer does not warrant or support any service provided by the third party.
- More simply put
The links we provide to other websites are for your information only. We don't endorse and are not responsible for the content on those websites.
Liability disclaimer
The information, software, products, and services included in or available through the Website may include inaccuracies or typographical errors. Changes are periodically added to the information on the Website. Rocket Lawyer and/or its suppliers may make improvements and/or changes to the Website at any time. Information and opinions received via the Website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
Although Rocket Lawyer will use its reasonable efforts to keep the Website available and the information on the Website reasonably accurate, Rocket Lawyer and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Website for any purpose. All such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. Rocket Lawyer and/or its suppliers disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
Guest users
You use the Website at your own risk. Neither Rocket Lawyer nor any company within our group, and our and their respective agents, employees and subcontractors, shall be liable to you or any other party for any losses or damages whatsoever or howsoever arising in connection with the Website (whether under these Terms or other contract or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence).
Fee paying members
Rocket Lawyer's liability to you for any loss or damage is limited to damages of an amount equal to the subscription fee received by Rocket Lawyer for the twelve month subscription period prior to the date on which the liability arose.
Under this paragraph:
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"Rocket Lawyer's liability" includes that of any company in our group and our and their respective agents employees, subcontractors;
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"You" includes any other party claiming through you; and
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"Loss or damage" includes any losses, damages, costs or expenses whatsoever or howsoever arising in connection with the use of the Website, whether under this agreement or other agreement or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence.
This section of the Terms does not affect claims relating to death or personal injury caused by negligence and does not limit or exclude any liability for fraudulent misrepresentation.
Service contact
Most customer concerns can be resolved quickly and to the customer's satisfaction by contacting our customer service department at customer@rocketlawyer.co.uk.
- More simply put
While we do our best to make sure everything is accurate and up to date, your use of our website is at your own risk.
General
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement or your use of the Website.
Our performance of this Agreement is subject to existing laws and legal process. Nothing contained in this Agreement is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by us with respect to such use.
If any part of this Agreement is determined to be invalid or unenforceable under any applicable law, including, but not limited to, the warranty disclaimers and liability limitations set out above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement will continue in effect.
We may provide you with notices, including those regarding changes to the Terms by email, regular mail, postings on the Website, or other reasonable means now known or developed in the future.
A printed version of the Agreement, and of any notice given in electronic form, will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this Agreement and all related documents have been drawn up in English.
Modifications
We aim to update the Website regularly and can change the content at any time. We will use our reasonable efforts to keep the Website available to you, but if necessary, we may suspend access to the Website, or close it indefinitely. We will not be liable if for any reason the Website is unavailable at any time or for any period.
We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, posting on our blog or on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.
If you have any questions or concerns, please visit our Help Page or Contact Us at any time.
- More simply put
We can update or suspend our website at any time.
Entire agreement
Unless otherwise specified, this Agreement constitutes the entire Agreement between you and us with respect to the Website and it supersedes all prior communications and proposals, whether electronic, oral or written, between you and us with respect to the Website.
- More simply put
These terms are the one and only official agreement between you and Rocket Lawyer.
Assignment
You must not assign or otherwise transfer the Terms, or any right granted under them, without our written consent. We can freely transfer our rights under the Terms.
- More simply put
You cannot transfer the rights granted by these Terms to anybody else.
Waiver
Any failure by us to enforce or exercise any provision of the Terms, or any related right, will not be a waiver of that provision or right. Any rights not expressly granted in this Agreement are reserved. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible.
- More simply put
If for some reason we can't or don't enforce these Terms, it does not affect our right to do so later. If we don't enforce part of these Terms, the rest of the Terms will still be valid.
Applicable law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the laws of England and Wales.
- More simply put
These terms and your use of this website are governed by the laws of England and Wales.